Unified Messaging

Unified Messaging (UM) integrates the two separate worlds of telephony and Internet over a single unified network. This is an IP based software solution that gives subscribers the ability to receive voice mail, e-mail and fax messages in a single mailbox that can be accessed via the phone or from a desktop browser or e-mail client. Unlike time division multiplexed based proprietary messaging solutions, AIS’s UM platform is built on Open Packet Telephony, a standards-based, open-protocol voice and data architecture.

The standards-based services platform is designed to carrier-class specifications, providing scalability to support millions of subscribers. It combines synchronous and asynchronous message types, including Voice over IP, Internet fax, store and forward voice mail, and e-mail under a common message store and directory. This arrangement eliminates the need to synchronise disparate message stores and directories, such as different voice mail and e-mail systems, and dramatically reduces operational and maintenance costs. Competitive products that use old-world public switched telephone networks cannot offer this level of integration or scalability.