Unified Communications

When it comes to employee effectiveness, many organisations are simply floundering in a sea of options for person-to-person communications. Almost without exception, none of these options are integrated with any other, and most are like a message in a bottle: You have to try and contact someone, without knowing their availability or willingness to participate or respond. It is taking more and more time for workers, customers and business associates to get in touch with other people because they need to try one method after another, each time looking up different contact information, and each time not knowing whether the recipient is even available. Unified Communications aims to transform all of this chaos.

Unified communications provides a way for you to extend consistent services to all your employees in their workspaces, whether they are in head office locations, at branch offices, working remotely or are mobile. Through integration, collaboration and streamlining business process, these challenges can be easily overcome. Unified communications brings together many concepts and components to provide a feature rich solution that enhance the customer experience.

AIS unify voice, video, data and mobile applications on both fixed and mobile networks enabling users to easily communicate in any workspace using any media, device or operating system. Using the network as the platform, our solutions help organisations of all sizes realise greater security, resilience and scalability, in addition to the inherent benefits of using a converged network for transport and interconnection.