Operational Support Services

ICT managers are facing tough decisions on how best to use their service suppliers to deliver true business value and operational impact. Convergence is driving the integration of once stand-alone services, which in turn is driving the need for 'convergent suppliers'.  More and more customers demand a smarter supplier model that consolidates ICT support into more logical functions - This is exactly where AIS’s Operational Support Services come in.

We offer a wide range of post-sales customer services designed to keep your operations running and accelerate growth. We provide ongoing protection for your business and ensure maximum availability of your ICT infrastructure.

We can tailor support packages to provide maximum system uptime, complementing your existing personnel and expertise. Our capabilities include specialised support level agreements, advanced replacement of parts, software support, remote management and on-site support all available 24 hours a day, 365 days a year.